Coastline Campers FAQs

Have a question about renting one of our luxury campervans? Chances are, we've got the answer right here.

Explore our frequently asked questions below to find the information you need.

Can't find what you're looking for? Feel free to reach out to our friendly customer support team.

01

How can I book a campervan?

• Easily reserve your dream adventure by booking online or contacting our reservations team via phone, WhatsApp, or email.

02

What happens after I submit a booking request?

• Upon receiving your booking request, our team will promptly confirm availability and guide you through the next steps to secure your reservation.

03

Who is eligible to drive a Coastline Campers vehicle?

• To operate our campervans, UAE residents must hold a valid UAE driving license. International visitors require a valid international driving permit.

04

What forms of payment do you accept?

• We accept both cash and card payments for your convenience. Please inform us in advance if you prefer cash payment.

05

What are the payment terms and conditions?

• A 10% deposit is required to secure your booking, with the remaining balance due 2 weeks prior to pickup. Please refer to our terms and conditions for detailed payment information.

06

Is there an age requirement to rent a campervan?

• To rent a Coastline Campers vehicle, you must be at least 18 years old.

07

Who is permitted to drive the campervan?

• Only the primary driver listed on the rental agreement is authorized to operate the vehicle.

08

What identification is required to rent a campervan?

• To rent a Coastline Campers vehicle, UAE residents must present a valid Emirates ID, while tourists require a valid passport and visa.

09

What is the minimum rental duration?

• Enjoy the flexibility of renting a campervan for a minimum of two days.

10

Can I drive to other Emirates?

• While you can explore the UAE, please return the campervan to our Dubai location as per your booking.

11

Are there any age restrictions for drivers?

• To rent a Coastline Campers vehicle, you must be at least 21 years old.

12

Is smoking permitted in the campervan?

• Smoking is strictly prohibited within our campervans.

13

Are pets allowed in the campervans?

• For the comfort and hygiene of all our customers, we kindly request that you be cautious when bringing pets. Please note that any damage or mess caused by pets will incur strict penalties. While we allow pets, we kindly ask that you take responsibility for any equipment damage or staining, which will be charged to you at checkout.

14

What amenities are included in the campervan?

• Our campervans are equipped with essential amenities such as a kitchen, bathroom, bedding, and towels for a comfortable journey.

15

Can I bring my own bedding and towels?

• While we provide linens, you are welcome to bring your own if preferred.

16

What kind of cooking equipment is available?

• Each campervan features a kitchen equipped with a stovetop, sink, and refrigerator. Some models may include additional appliances like microwaves or ovens.

17

What insurance coverage is included?

• Our rentals include comprehensive insurance for the vehicle and two passengers.

18

What happens in case of a breakdown?

• Our 24/7 roadside assistance is available to assist you in case of any vehicle issues.

19

What is your cancellation policy?

• Our cancellation policy varies based on the booking. Please refer to our terms and conditions for detailed information.

20

Can I extend my rental?

• Rental extensions are subject to availability and can be arranged by contacting our customer support team.

21

How do I return the campervan?

• We offer convenient campervan return at your chosen location within Dubai. Please inform us of your preferred return location in advance.